Learning Win-Win from a waiter in Thailand

I was in Bangkok for a business meeting with a European client on the sidelines of a conference. We met in the lobby of the five star hotel. This was more than a decade back and smoking bans in public places were not yet ubiquitous. The client fished out a cigarette and as the waiter was serving us coffee, he asked as a formality, "Can I smoke?".

Read what happens next on my linked in post - https://www.linkedin.com/pulse/learning-win-win-from-waiter-thailand-fakhruddin-bandukwala?trk=mp-author-card